What can Childline support you with?
If you need to talk, want change, or feel like you’re stuck we can support you through this. We can provide you with emotional support, help manage your feelings, build motivation, and offer help if you are in urgent need or at risk of harm.
Why contact Childline?
You can talk to Childline about ANYTHING on your mind or anything that’s happened in your day. Whether you have fallen out with a friend at school, or you have had a tough day at home, you could call us to tell us about your day. No matter how big or small, Childline will be here to support and listen to you.
Talking about your feelings.
Talking about your feelings and emotions can sometimes feel overwhelming and difficult but Childline is a safe and friendly place that you can contact for free. You can take your time in telling us how you’re feeling and sharing your experience.
What happens when you contact Childline?
When you contact our helpline, one of our friendly and trained listeners will be available to support you. They will start the chat by asking for your name, which you only need to share if you feel comfortable, they will also share their name with you. Our listeners will ask you what you would like to talk about during your contact and will be there to listen and support you.
Anything you tell us will be kept confidential. This means we will not share anything, with anyone, unless we believe you or someone else is in danger.
Confidentiality
Our service is completely confidential unless you or another person are in danger or at risk of harm.
All contacts are received by specially trained Childline Listeners:
- Who care about you
- Who will believe you
- Who will understand it takes a lot of courage to contact us
- Who you can trust
- Who will not judge you
- Who respects confidentiality – you do not need to give us your name or any details about yourself if you don’t want to.
