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Become a Volunteer

If you are over 18 you can volunteer for our Helpline or become an Appropriate Adult. We will provide you with specialist training and the tools and support you need, in order for you to help change and improve the life of a child.

You have the chance to become part of our team; a wonderful group of people that dedicates its time and effort to improve the lives of Gibraltar’s Children.

Our Helpline volunteers provide support to adults  and children who call the Helpline or have asked for assistance through our website – via live chat or our contact form.

Because our Helpline is open every day of the year, between 5pm and 9pm, and calls to the Helpline are confidential and cannot be traced, we are easily approachable to all who need us.

Our Appropriate Adults are specially trained volunteers who provide support and assistance to juveniles who have been detained by the Police or HM Customs, when their parent/guardian is unable (or unwilling) to attend. The service is available 24 hours per day.

If you want to make a difference and want to join our team, you can sign up now or send us an email to request more information.

Requirements:

Helpline/On-line Volunteers

  • Have experience with children – youth-worker, parent, carer
  • Are over 18 years old
  • Excellent spoken and written English and good telephone manner
  • Non-judgemental and empathetic
  • Have time and patience to talk to both Children and Adults and respond to requests for assistance received via our website.
  • Do not have criminal convictions and would pass a Police Check
  • Time to attend 8 training sessions in the evening
  • Have time to work 2 shifts a month, between the hours of 5-9pm.

Volunteering as an Appropriate Adult (AA)

  • Have experience with children – youth-worker, parent, carer
  • Are over 18 years old
  • Have time and patience to support and assist vulnerable detained juveniles, when arrested.
  • Do not have criminal convictions and would pass a Police Check
  • Time to attend a day training session or 3 evening sessions
  • Have time to be on call for 12 hour shifts , day and/or night time, at least twice a month.