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Senior Duty Manager (20 hours pw)

We are seeking a highly organised and efficient individual to lead our team of Duty Managers, liaise with external stakeholders, report regularly to the Board of Trustees, and provide support and training to our volunteers.

Preference will be given to those applicants with a background in a caring profession and training and experience in Child Protection and Safeguarding Children. Previous experience of leading teams to desired goals is essential.

The post entails (part-time) weekday office cover as well as some evening and weekend shifts 365 days a year on a rotational basis between the hours of 5pm – 9pm, when our Telephone Helpline & Live Chat service is open. Availability for meetings and charity events is also required.

In return, you will have a senior position in one of Gibraltar’s leading charities and the opportunity to make a real difference in our quest to end cruelty to children in Gibraltar. We can offer flexibility and a friendly, passionate and dedicated team for you to lead. Salary is £12.00 per hour.

Applicants must have a very flexible approach to work, be prepared to work some overtime on a voluntary basis, have a clear telephone manner, good communication and interpersonal skills, an ability to work on their own initiative, and excellent administrative skills. A high level of spoken and written English is also essential.

Please apply by sending cover letter and CV to:

admin@childline.gi

Or by post to: Suite 522, Icom House, 1/5 Irish Town, Gibraltar.

Closing Date: Friday 23rd September 2016

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