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Childline Vacancies | Expanding our team

We are looking to expand our team.
Childline Gibraltar is currently looking for a Duty Manager and Relief Duty Managers to join our team. This is a unique opportunity to join the largest children’s charity exclusively operating in Gibraltar.

DUTY MANAGER (Approx. 10 hours per week)

Our team of Duty Managers ensure that our Helpline and Live Chat services run every day and are the first port of call for our Helpline volunteers, providing daily support. This post entails covering evening and weekend shifts, 365 days a year on a rotational basis between the hours of 4pm – 9pm. Availability for some occasional daytime work and meetings is also required and additional duties will be allocated to ensure all of the charity’s services and events run smoothly.

For the full job specification, you can Click here

RELIEF DUTY MANAGERS (As and when required)

To supplement our permanent team and help with peaks and troughs, we are looking to have a team of Relief Duty Managers who can provide cover for planned and unplanned absences. Your main task will be to provide support to our Helpline volunteers during their shifts.

For the full job specification, you can Click here.

These posts entail covering evening and weekend shifts 365 days a year, as required, between the hours of 4.45pm – 9pm and attendance at a monthly team meeting.

All applicants should be highly organised and efficient individuals with knowledge and experience of Safeguarding Children. Successful candidates will be required to undergo our vetting procedures.

Essential skills:
• Flexible approach to work
• Ability to work independently
• Fluent English, ideally mother-tongue
• Excellent telephone manner
• Good communication and interpersonal skills
• Excellent administrative and I.T. skills.

To apply, please send CV and cover e-mail to:
merel.swarts@childline.gi
(Further information can also be obtained from this e-mail address)

Closing Date: Friday 1st September 2017

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