Freephone 8008 | 58008288 | Livechat 5pm - 9pm      Donate

We are recruiting!

We are looking for a Senior Duty Manager and Community Outreach Manager to join our team.
You will have a chance to work in a dynamic and dedicated team, to help end cruelty to children.

For both positions a flexible approach to work and Safeguarding experience are essential. Please have a look at the specifications:

Hours:                   Approximately 50 hours per month
Salary:                   £12 per hour
Application:        Please send your CV and cover letter to
Closing date:      13 January 2019

Hours:                   Approximately 10-15 hours per week
Salary:                   £12 per hour
Application:        Please send your CV and cover letter to
Closing date:      13 January 2019

Childline Vacancies | Service Coordinator – Maternity Cover

We are looking for maternity cover for the position of Service Coordinator.

For this 7 month contract we are looking for a highly effective coordinator to supervise, motivate and mentor the team for our Helpline, Appropriate Adult & Education Services. You need to proactively engage the projects and teams in a timely approach to strategic planning, ensuring the involvement of relevant staff, volunteers and service users. It will be your job to support the creation of an environment of collaboration, professionalism and trust. Ensuring that information is shared and helping to create a positive organisational culture is an important part of this position.

Key Duties and Responsibilities

  • Contribute towards the development of services, effective financial management and risk assessment processes across the organisation
  • Assist in the development of new and existing organisational policies while ensuring the understanding, awareness and implementation of existing policies
  • Ensure the efficient and effective delivery of community based services in line with the organisation’s strategy
  • Liaise with external stakeholders who may include donors, charitable trusts, community leaders and statutory personnel.
  • At all times ensure effective and efficient use of the Childline Gibraltar’s resources
  • Attend and participate in duty manager and trustee meetings
  • Support the charity’s awareness by supporting and attending educational and fundraising events which take place throughout the year

Experience and Skills

  • Excellent knowledge of the English language
  • Flexibility in your approach to working hours
  • Good communication and interpersonal skills
  • Ability to work on your own initiative
  • Excellent administrative skills
  • Previous experience of having managed individuals or volunteers
  • Experience with Project Management

Preference will be given to those applicants with knowledge and experience of Safeguarding Children, although adequate training will be provided.

The full job specification can be found here. To apply, please send CV and cover e-mail to:
(Further information can also be obtained from this e-mail address)

Closing Date: Sunday 5 November 2017

Childline Suicide & Self Harm Courses

On Monday 25 September, Childline Gibraltar held two training events on Suicide and Self Harm Awareness in the John Mackintosh Hall. The training events were given by two UK trainers from the National Society for the Prevention of Cruelty to Children (NSPCC).

One in three calls made to the Gibraltar-based Helpline concerns a mental health issue, with Self Harm the most common. The charity has also seen an increase in contacts made by young people experiencing suicidal thoughts.

The interactive training workshops, opened by the Minister for Health, Neil Costa, aimed to support the Helpline volunteers when responding to service users contacting Childline about mental health, suicide and self harm. The event was also attended by agencies such as the Samaritans, RGP and the Care Agency.

The event was sponsored by the The Parasol Foundation Trust. The Parasol Foundation Trust is a philanthropic trust established in 2004 in Gibraltar and is overseen by its principal benefactress, Ruth Parasol. For over 10 years the Trust has been giving to communities in Gibraltar, UK, Israel, India and the United States. To date, the Trust has committed over £20,000,000 on various educational, health, culture and heritage initiatives.
Ruth Parasol, principal benefactress of The Parasol Foundation Trust, says:

“Our time, success and fortune are borrowed. You can never give or appreciate enough, but every effort helps. Here, at The Parasol Foundation Trust, we enable change by supporting talented individuals and core centers of health and education, in order to create a better future for the next generation. Through education, cutting-edge technologies, advanced medical treatments and culture preservation, we hope to contribute to a better and brighter future.”

Ruth is considered to be one of the world’s wealthiest self-made women today. Following the immense, international success of her online gaming company and its IPO on the London Stock exchange in 2005, Ruth sold her remaining interests and dedicates her time to raising her children, philanthropy and to overseeing her international private investment office.”

Childline Vacancies | Expanding our team

We are looking to expand our team.
Childline Gibraltar is currently looking for a Duty Manager and Relief Duty Managers to join our team. This is a unique opportunity to join the largest children’s charity exclusively operating in Gibraltar.

DUTY MANAGER (Approx. 10 hours per week)

Our team of Duty Managers ensure that our Helpline and Live Chat services run every day and are the first port of call for our Helpline volunteers, providing daily support. This post entails covering evening and weekend shifts, 365 days a year on a rotational basis between the hours of 4pm – 9pm. Availability for some occasional daytime work and meetings is also required and additional duties will be allocated to ensure all of the charity’s services and events run smoothly.

For the full job specification, you can Click here

RELIEF DUTY MANAGERS (As and when required)

To supplement our permanent team and help with peaks and troughs, we are looking to have a team of Relief Duty Managers who can provide cover for planned and unplanned absences. Your main task will be to provide support to our Helpline volunteers during their shifts.

For the full job specification, you can Click here.

These posts entail covering evening and weekend shifts 365 days a year, as required, between the hours of 4.45pm – 9pm and attendance at a monthly team meeting.

All applicants should be highly organised and efficient individuals with knowledge and experience of Safeguarding Children. Successful candidates will be required to undergo our vetting procedures.

Essential skills:
• Flexible approach to work
• Ability to work independently
• Fluent English, ideally mother-tongue
• Excellent telephone manner
• Good communication and interpersonal skills
• Excellent administrative and I.T. skills.

To apply, please send CV and cover e-mail to:
(Further information can also be obtained from this e-mail address)

Closing Date: Friday 1st September 2017

Gibraltar | A Very Big History About A Very Small Place

This great book, written by Robert Anes, is available at Imperial News Agency, Gibraltar Book Shop, Gibraltar Heritage Shop, Sacarello’s News Agents, Terry’s, Gibraltar Arts and Crafts and WH Smith at airport. It cost £11.99 and all profits are for Childline Gibraltar.

The book is a condensed introduction to Gibraltar’s colourful history from the creation of the Mediterranean Sea to 2016.

Suitable from the ages 10 to 100



Our new Licensed Facilitators of the “Time out for Parents” Positive Parenting courses

Childline is proud to announce that 12 people are now Licensed Facilitators of the “Time out for Parents” Positive Parenting courses.

These volunteers have been on a extensive 3-day course given by Pippa and Anne, from UK charity Care for the Family. Now the training has been completed, this wonderful group of people will help Childline to provide a variety of Positive Parenting courses in Gibraltar.

Childline supports Children’s Mental Health Week 2017

Press release

Childline Gibraltar is proud to support Children’s Mental Health Week 2017 (6-12 February).

The Week is hosted by children’s mental health charity Place2Be, who support pupils, families and teachers in schools across the UK. During the Week, Childline Gibraltar will be promoting awareness about children’s mental health issues and emotional difficulties via their social media pages and hosting an exhibition of competition entries submitted by local schoolchildren on the topic of mental health.

Echoing Dame Esther Rantzen’s words, a spokesperson for the local charity noted “We must not only understand how to encourage young people to speak about their unhappiness, and treat these conditions more effectively, but also face up to the reality that far too many of our children seem to be struggling alone and in despair. Those young people we speak to tell us that they cannot talk to anyone else, there is nobody in their lives to confide in, except Childline.”

The local charity’s statistics from last year show that a third of service users contacted them about a mental health issue, with a notable rise in calls on self-harm and from those experiencing suicidal thoughts.

If you would also like to get involved and support the campaign, Place2Be has created helpful advice and resources for parents and carers which you can find on their website: or contact